We ship our products using an appropriate shipping provider (DPD, DHL, etc.). The ordered products will be dispatched within 1-3 business days after receiving your order. Delivery times may vary for each country. For orders to non-EU countries, neither customs nor import fees are included in the shipping costs. These may be invoiced directly to the recipient by customs. Nina Gigele nor boutiq.vision does not cover any of these fees. Delivery: If the recipient is available to receive and accepts the package, the process is completed. If the recipient is not available, the package is typically taken to the nearest parcel shop and a pick-up note is left - no second delivery attempt is made! If the recipient does not pick up the package from the parcel shop, it is returned to the sender at a cost. The return shipping charges will be billed to you. Insured shipping with tracking Delivery time is approximately 4-5 business days, though sometimes it can take a bit longer.